Aplicação da teoria das restrições para otimização dos serviços de manutenção predial em uma universidade federal

Abstract

Optimizing building maintenance services is a critical challenge faced by many institutions, and the application of the Theory of Constraints (TOC) offers a promising approach to solving these issues. This work aims to use the Theory of Constraints method to identify and mitigate bottlenecks in the building maintenance sector of a federal university, generating an increase in the efficiency and effectiveness of the services provided. The research seeks to answer how the Theory of Constraints can be applied to improve these services, analyzing its practical implementation and verifying its effects on building maintenance processes. Expected results include a significant improvement in resource allocation, reduced downtime and an increase in the responsiveness of the maintenance team. This study contributes to the literature on the applicability of TOC in educational environments, demonstrating its potential to transform maintenance management in universities