Avaliação De Tecnologias Inovadoras Para Sustentabilidade Na Intralogística Industrial De Alimentos

Abstract

The research aims to evaluate innovative sustainability technologies for implementation in the intralogistics of a food industry in Western Paraná. The research method adopted in this study is qualitative, with a descriptive and applied approach, seeking to understand a phenomenon in its real context. The main strategy was the case study, which allowed real-time examination of the technologies of interest in their natural setting, facilitating the understanding of the factors involved and the interactions of managers with the evaluated technologies. Data were collected through three complementary techniques: documental research, structured interviews, and direct observation. Documental research involved analyzing materials provided by manufacturers, such as reports, manuals, budgets, and layouts sent by email or available on the internet, ensuring access to technical and financial information about the technologies. The interviews, conducted individually with key unit managers, followed a previously prepared script, addressing specific aspects of each technology and enabling subjective evaluation by participants through a scale of levels and scores. Direct observation complemented data collection by allowing the researcher to follow processes and phenomena in the work environment. Data analysis was performed through thematic analysis, using Excel spreadsheets to organize and categorize information, allowing an integrated and comparative evaluation of the technologies, with a focus on innovation, suitability, and sustainability. Results indicated that the static pallet rack technology was the best rated by managers, with a total score of 137 points, standing out for its low complexity, lower cost, and high compatibility with existing processes. The evaluation revealed that although the self-supporting robotic technology offers greater innovation and environmental benefits, its complexity and high investment hinder its implementation in the studied industry’s reality, which prioritizes quick results. The group of economic factors showed a preference for traditional solutions due to the lower initial cost, despite recognizing the environmental benefits and waste reduction offered by the robotic technology. Managers’ comments reinforced the view that the final decision depends on the company’s economic moment and the strategic focus between cost and innovation. As a practical contribution, the study presents a systematized and replicable procedure for evaluating innovative technologies, supporting managers in making informed decisions when adopting sustainable solutions. Furthermore, it provides a basis for future analyses of real impact and comparison of expected results with those obtained after the implementation of the chosen technology.